Fequently asked questions

• Why should I choose Ideal Property Images over other photographers?

  Great question! We feel what sets us apart from others is our desire to do what it takes to make our clients happy. We strive for 100% customer satisfaction and are not content until we earn your trust and confidence.

• What areas do you service?

  Ideal Property Images serves Central Indiana along the I-70 corridor between Indianapolis to Terra Haute. Typically we will travel within a 30 mile radius of Greencastle, however, if you are out of our area, we may still be able to provide our services to you with a modest travel charge. Contact us for details.

• How long does it take to photograph a listing?

  Depending on the services selected, photo shoot duration will vary. As a general rule, most photo shoots take at least 30-60 minutes on site. We strive to deliver photos within 24 hours after shoot to allow for processing.

• If I purchase aerial content can I be assurred delivery?

  In most cases, yes, however our photographers are FAA licensed pilots and adhere to all regulations regarding airspace restrictions. When aerial content is ordered we will research the location to make sure it is safe to fly and if not, you will be notified and refunded.

• How much notice do you need to schedule my shoot?

  Ideally 24 to 48 hours but the more notice you can provide the better. Feel free to schedule using our online calendar so you can check the availability of our photographers.

• What if the weather is bad on the day of the shoot?

  If the weather forecast is bad you will be given the opportunity to reschedule for the next available date at no cost. If you choose to proceed with the shoot as scheduled, regardless of the weather, please understand that we may have to come back for exterior shots and there will be an additional travel charge.